Aimee/Help Centre/Managing conversations
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Managing conversations

Updated 2026-07-14·4 min read

How to organise, pin, find, and manage conversations in the sidebar.


Conversation actions

  • Create a conversation: click "Start a new task" in the sidebar.
  • Rename a conversation: open the ⋯ (ellipsis) menu on the conversation and choose Rename.
  • Create a folder: click the folder-plus button beside search. Folders appear above pinned and chronological conversations.
  • Move a conversation: open its ⋯ menu and choose Add to folder or Move or remove. On desktop, you can also drag a conversation onto a folder.
  • Pin or unpin: open the ⋯ menu and choose Pin or Unpin. Unfiled pins appear below folders; folder pins appear first inside that folder.
  • Reorder folders or pins: drag them on desktop, or use Move up and Move down from the ⋯ menu on desktop or mobile.
  • Search conversations: use the search field to see flat Results with folder context where applicable.
  • Delete a folder: use the folder ⋯ menu. Its conversations return to the main history and are not deleted.
  • Delete a conversation: open the ⋯ menu and choose Delete. This is permanent.
Rename option in the conversation context menu
Choose Rename from the ⋯ menu to update a conversation title.
Pin option in the conversation context menu
Pin or Unpin keeps important conversations at the top of the sidebar.
Search bar at the top of the conversation sidebar
The search field filters conversations by title in real time.
Delete option in the conversation context menu
Delete permanently removes the conversation and cannot be undone.

Conversation titles are auto-generated after the assistant's first reply. You can rename them at any time.

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